Notice: This Privacy Policy applies to the Facebook app TestSIAPP. This app is currently in test and development stage and is only used by developers. It is not intended for public use, and members of the public are not encouraged to use this app at this time.
Privacy Policy
This Privacy Policy describes how our Facebook app collects, uses, and protects your information in accordance with Meta's Platform Terms and applicable laws.
1. Information We Collect
- Facebook comments, user posts, and interaction data with Facebook Pages.
- Usernames, email addresses, and Messenger messages sent to Facebook Pages to help businesses automate replies and improve customer support.
- Instagram and WhatsApp chatroom interaction data (when available) for similar automation and analysis purposes.
- We do not collect or store sensitive personal data; only public data and data provided through user interactions with business pages and chatrooms.
2. How We Use Your Information
- To help businesses automate replies to user messages and comments.
- To analyze trends and generate insights from user interactions.
- To improve customer support and the overall experience for business page users.
- To comply with legal obligations and Meta’s Platform Terms.
3. Data Deletion Requests
You may request deletion of your data at any time by contacting us at support@heurista.io. We will process your request promptly in accordance with applicable laws and Meta’s requirements.
4. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
5. Contact
If you have any questions about this Privacy Policy, please contact us at support@heurista.io.